Tribhuvan International Airport (TIA) has introduced a live video feed of its baggage-handling area for arriving international passengers. Screens in the baggage-claim area show luggage being unloaded from aircraft and moved towards the baggage conveyor belt. The feed was introduced on Friday, November 6, 2026.
The feed gives passengers a view of the process while they wait. It shows whether unloading has started and how far baggage has moved. It does not make unloading faster or guarantee that bags arrive sooner. It is also not a tracking system. It shows the baggage-handling area and does not let a passenger follow their own bag by barcode or QR code.
TIA handled 795,833 passengers in September 2026. That included 213,593 international arrivals and 199,221 international departures, along with 188,176 domestic arrivals and 194,843 domestic departures. There were 11,850 aircraft movements in the month. In 2025, TIA handled a record 5.04 million international passengers, about 13,822 a day.
Other parts of the passenger journey have had separate problems including long queues at immigration when only one or two counters open while several aircraft arrives, with waits of up to two hours. An immigration employee attributed the shortage of counters to staff absences. At customs, queues formed around X-ray screening, and additional X-ray equipment and a changed layout were introduced to improve flow.
On April 10, 2026, the Tourism Ministry directed the Civil Aviation Authority of Nepal to improve passenger services at airports, including TIA. The directive covered clean and private breastfeeding and baby-changing rooms, first-aid facilities for sick passengers, senior citizens and people with disabilities, free sanitary pads in major restrooms, and daily cleaning records and regular inspections. It asked for visible implementation within 24 hours and warned of action for non-compliance.
The airport’s website lists a baggage help desk, information desks, a police help desk, a “May I Help You” assistance team, medical services, free Wi-Fi and trolleys. It also lists a prepaid taxi service outside the international arrivals gate, with fares shown on a board. On May 27, 2026, the Civil Aviation Authority of Nepal inaugurated a parallel taxiway and associated taxiways at TIA, which it said would improve aircraft ground movement and reduce runway occupancy time.
